Frequently Asked Questions

Everything you need to know about your SistacoTM experience.

How long does shipping take within the USA?

Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are SistacoTM products cruelty-free?

Yes, we are committed to ethical beauty. All SistacoTM products are 100% cruelty-free and never tested on animals.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Shop Pay for installment options.

Do you offer international shipping?

While this store focuses on USA customers, we do provide international shipping options to select countries. Shipping fees and times vary by location.